1. Papershift Help Desk
  2. Frequently Asked Questions (FAQ)

Inviting employees again

If the employee has already been invited to Papershift and now does not have access anymore, you can do the following to grant the employee access again:

 

If there is still a gray /blue arrow on the far right in the row with the employee name, then click on it. The employee will now receive a mail. The employee must click on the link in the mail and specify his password.

If there is still a gray /blue arrow on the far right in the row with the employee name, then click on it. The employee will now receive a mail. The employee must click on the link in the mail and specify his password.

If there is no arrow, the employee has already logged in and specified a password before.

In this case, go to the employee profile and check which email address has been stored, then copy it. Now simply log out and go to https://app.papershift.com/signin?lang=en . Click on forgot password and enter the email address.
The employee will now receive a mail to specify the password again. He can login again after clicking on the link in the mail. Of course, the employee can also trigger the assignment of a new password himself.