When the number of booked employees is reached, you need to increase the employee licences to be able to create more employees.
Papershift subscriptions can be adjusted to the exact number of employees in your company.
As soon as the number of employees of the current contract is reached, a corresponding message will be displayed directly below the field with which you add a new employee.
If you want to add a new employee to your account, you must first increase the number of employees
Adjusting the quota
Click on the gear icon in the bottom left corner → Subscriptions/Addons → Customize
Here you can select the number of employees you want.
New booking system
You may see a different view than what is shown above. Customers who have been switched to our new booking system will see the following form for adjusting the number of employees and package:
Here you can specify how many licences (employees) you need, which package is the right one and which additional add-ons you want to book.
IMPORTANT: Please note §4 para. 4 of our GTC:
"If a Customer performs an upgrade or downgrade enabled by Papershift from one service package to another, this shall be construed as the premature termination of the current Subscription to a service package and the immediate subsequent Subscription to a new service package by the Customer by mutual agreement. Subsection (3) shall apply accordingly, under the condition that the Customer places his offer by clicking the “Payable Subscription” button."
Any existing credit balance at Papershift will be offset against future amounts.
It's also best to have a look at our articles on "Deleting employees" and "Deactivating employees", you may be able to make a few employee licences available in this way